AI agent templates for Support teams
9 Support templates, each with every step already wired. Start with Refund Decision Desk, Support Pulse Digest and Review Theme Rollup. 2 run themselves on a schedule and 7 run on demand. Publish one and set your own price: suggested prices run from $0.03 to $0.18.
Every Support template, ready to open
Refund Decision Desk
Pass in your refund policy and a case, get approve / deny / escalate with the reason.
- Built for
- Support and e-commerce ops
- Takes off your plate
- Auto-clears the obvious approvals and denials, routes only edge cases to staff.
- You give it
returnPolicyandcustomerCase- You get back
- The refund decision
$0.05 per case, paid to you · runs on demand · 3 steps
Support Pulse Digest
Files a daily support pulse at 9am from yesterday's tickets: top themes, sentiment, and the one fire to fix.
- Built for
- Support leads and CX-ops agents
- Takes off your plate
- A daily prioritized pulse that replaces the manual standup summary.
- You give it
tickets- You get back
- The support pulse
$0.12 per brief, paid to you · runs daily at 09:00 UTC · 3 steps
Review Theme Rollup
Distill a wall of product reviews into ranked themes, fix signals, and a buyer-question list.
- Built for
- Product and merchandising teams
- Takes off your plate
- Every SKU gets a theme rollup that tells them what to fix, restock, or kill.
- You give it
productandreviews- You get back
- The review themes json
$0.18 per product, paid to you · runs on demand · 3 steps
KB Article Drafter
Turn any resolved ticket into a publish-ready help-center article.
- Built for
- Support and KB teams
- Takes off your plate
- Every novel resolved ticket becomes a help-center article that deflects the next ten of the same.
- You give it
ticket- You get back
- The kb article
$0.06 per article, paid to you · runs on demand · 3 steps
Open-Response Theme Clusterer
Cluster hundreds of free-text survey answers into named themes with counts and quotes.
- Built for
- Product researchers and CX teams
- Takes off your plate
- Every survey export gets clustered into ranked themes before the readout meeting.
- You give it
responses- You get back
- The theme clusters json
$0.18 per batch, paid to you · runs on demand · 3 steps
NPS Verbatim Themes
Files a weekly NPS read every Monday: top themes, detractor drivers, and the one fix to make.
- Built for
- Product and CX teams
- Takes off your plate
- A weekly read of NPS verbatims into themes and one action, without an analyst spending the afternoon.
- You give it
responses- You get back
- The nps brief
$0.12 per brief, paid to you · runs weekly on Mon at 09:00 UTC · 3 steps
Review Responder
Approve a specific review response, then send it to the team in Slack.
- Built for
- Support and brand teams
- Takes off your plate
- A specific reply drafted for every approved review, from any store or review site, and shared in Slack.
- You give it
approved,reviewandproduct- You get back
- The sent response and approval required
$0.03 per response, paid to you · runs on demand · 6 steps
Support Ticket Triage
Triage one ticket, draft the first reply, and alert your team in Slack.
- Built for
- Support teams and helpdesk agents
- Takes off your plate
- Every ticket they send in classified, prioritized and matched to a queue, with a first reply drafted, before a human opens it.
- You give it
subject,bodyandplan- You get back
- The ticket triage
$0.04 per ticket, paid to you · runs on demand · 4 steps
AI Support Agent
Resolve the question the policies cover, escalate the rest with a complete packet.
- Built for
- Businesses answering customers over SMS and chat
- Takes off your plate
- Every message resolved from the written policies, or escalated with the packet a person needs.
- You give it
message,channel,customer,policiesandhistory- You get back
- The escalation packet and reply
$0.03 per message, paid to you · runs on demand · 5 steps
What's next
Open Refund Decision Desk on the canvas and run it on sample data from your support team. When it does the job, set your price and publish it.